At Moonphase, a specialty store for brand watches, we will adjust the bracelet size to your desired size free of charge for customers who order online before shipping the watch. (If links have been removed, the removed links will also be sent together with the watch.)

    How to measure your wrist
    Those who have a tape measure

    1. Use a tape measure to measure the circumference of the arm on which the garment will be worn.
    2. Please let us know your wrist measurement before making payment.
    3. We will ship the product after making adjustments.

    How to measure your wrist
    If you don't have a tape measure

    Please prepare copy paper or other paper and something to measure length, such as a ruler.

    Cut the paper into strips.

    Wrap it around your arm and make a mark where it meets.
    *Please be careful not to cut your hands with the cut paper. You can also use string instead.

    Please stretch it out in a straight line, measure the length and let us know before payment.

    We will ship the product after adjustment.

    *Please note that for new and unused items, and items (including second-hand items) that come with belts that can be cut to adjust the size, we will not be able to accept returns or exchanges once the size has been adjusted.

    If you do not enter your desired size in the request field when placing your order, we will send the item without any size adjustments. Please be aware of this in advance.
    If you forget to enter any information, please contact us by email or phone by the day before the shipping date.
    We also accept size adjustments for products purchased online. If you live nearby or can come to our store, we recommend that you do so as we can make minor adjustments.

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