At MOON PHASE, a brand watch specialty store, we will adjust the size of the bracelet to your desired size and deliver the watch free of charge to customers who use the mail order. (If the frame is removed, we will send the removed frame together with the watch.)

    how to measure arm circumference
    Those with a major

    1. Please measure the circumference of the arm on the side where the tape will be worn.
    2. Please let us know your measured arm circumference before payment.
    3. We will ship after adjustment.

    how to measure arm circumference
    Those who do not have a major

    Please prepare a piece of paper such as copy paper and a ruler that can measure the length.

    Cut the paper into strips.

    Wrap it around your arm and mark where it overlaps.
    *Be careful not to cut your hand with the cut paper. A string can also be used as a substitute.

    Extend it in a straight line, measure the length, and let us know before making a payment.

    After adjusting, we will ship it.

    * Please note that we cannot accept returns or exchanges for new/unused items, or items with belts that are partially cut to adjust the size (including used items), once the size is adjusted. .

    If you do not enter the desired size in the request column when ordering, we will send it without size adjustment. Thank you for your understanding.
    If you forget to enter it, please contact us by e-mail or phone by the day before the shipping date.
    We also accept size adjustments at the store for products purchased online. If you live nearby or are able to come to the store, we recommend that you make fine adjustments.

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