About payment method

Moonphase accepts the following payment methods:

*Cash specials are available for some products.
Interest-free campaigns for credit cards and shopping loans cannot be used.

About bank transfer

Moonphase accepts payment by bank transfer.
The transfer fee will be borne by the customer.
Shipping is free in principle.
Shipping charges may apply to some areas and remote islands.
In that case, we will inform you from the store before shipping.

The transfer destination of each store is as follows

Gifu store Sumitomo Mitsui Banking Gifu Branch
Normal 672542
MOON PHASE Co., Ltd.
Ginza store MUFG Bank Ginza Branch
Normal 4793137
MOON PHASE Co., Ltd.
  • In principle, we only accept transfers from the same account name as the orderer to the stock store.
    Depending on the upper limit of the transfer amount, it is possible to divide the transfer into several transfers, but please be sure to transfer from the same name.
  • After receiving your order and restocking the inventory, please make the transfer within 3 business days of the bank.
    Please note that if the transfer cannot be confirmed, it will be treated as a cancellation.
  • Once we have confirmed the transfer, we will contact the customer once to confirm the payment and then ship the item.
    In addition, every Wednesday is a regular holiday, so we cannot confirm the arrival of money.
    Please note that confirmation and contact will be made on the next business day.

credit card

In MOON PHASE, "VISA", "MASTER", "JCB", "Diners Club" and "American Express" can be used.
Shipping is free in principle.
Shipping charges may apply to some areas and remote islands.
In that case, we will inform you from the store before shipping.

  • If you choose to pay by credit card, we will verify your identity .
    Present your ID by e-mail or fax to confirm that your identity is correct.
    Alternatively, we will call the stock store to confirm that the order is correct.
    We appreciate your understanding and cooperation in order to prevent mischievous orders and unauthorized use of credit cards.
  • If you want to use it, please add the desired product to the cart and proceed to purchase from the cart.
    *If you want to adjust the size or specify the arrival date, please enter it from the cart screen.
  • Once you have entered your delivery address, etc., you will be taken to the payment method selection screen.
    Please select credit card from the payment method and enter the card information.
  • Once the stock is available, we will notify you of the order confirmation by e-mail.

    After that, we will confirm your identity by e-mail or phone within 3 business days , and if we can confirm it, we will ship it.

  • If we cannot verify your identity within 3 business days of placing your order, we will automatically cancel your order .
    Authorization period is one week . If the desired delivery date is more than 5 days ahead, please place a new order.
    Please note that we do not reserve items during that time.

Cash on delivery (500,000 yen or less)

For MOON PHASE, you can use cash on delivery by Sagawa Express. The upper limit is 500,000 yen or less. Collect-on-delivery handling fee and shipping fee are free in principle.
In the case of some areas and remote islands, shipping and handling charges may occur.
In that case, we will inform you from the store before shipping.

  • If you choose cash on delivery, we will verify your identity.
    Present your ID by e-mail or fax to confirm that your identity is correct.
    Alternatively, we will call the stock store to confirm that the order is correct.
    Thank you for your understanding and cooperation in order to prevent mischievous orders.
  • If you want to use it, please add the desired product to the cart and proceed to purchase from the cart.
    *If you want to adjust the size or specify the arrival date, please enter it from the cart screen.
  • Once you have entered your delivery address, etc., you will be taken to the payment method selection screen.
    Please select cash on delivery.
  • Once the stock is available, we will notify you of the order confirmation by e-mail.
    After that, we will confirm your identity by e-mail or phone within 3 business days , and if we can confirm it, we will ship it.

shopping loan

In MOON PHASE, shopping loan settlement is available.
The credit company is JACCS, SMBC Finance (Cedyna), or APLUS, depending on the number of installments you use.
Shipping is free in principle.
Please note that interest will be charged depending on the number of installments and products.
Shipping charges may apply to some areas and remote islands.
In that case, we will inform you from the store before shipping.

Please check here for details of shopping loan no interest rate / special low interest rate campaign.

  • If you want to use it, please add the desired product to the cart,
    After entering the presence or absence of a down payment and the number of payments, proceed to purchase from the cart.
    *If you want to adjust the size or specify the arrival date, please enter it from the cart screen.
  • Once you have entered your delivery address, etc., you will be taken to the payment method selection screen.
    Please select a shopping loan.
  • Once the stock is available, we will notify you of the order confirmation by e-mail.
    If you do not enter the down payment or the number of payments when ordering, we will contact you by e-mail or telephone.
  • You will receive an email from the credit company with instructions on how to fill out the form .
    Once the review is complete, we will contact you by email or phone.
    After that, we will transfer the down payment to the specified account and ship it if it can be confirmed.
    If you place an order without a down payment, we will ship it as soon as the inspection is completed.
    * We do not ship to customers who did not pass the screening. Please use other payment methods.
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