MOON PHASE ships overseas.
Please note that some products are not eligible .

If you would like to use it, please let us know that you would like to ship overseas from the inquiry button.
The person in charge will inform you by e-mail.

In addition, customs duty, shipping fee and insurance fee will be borne by the customer .
The amount will change depending on the destination and the desired product, so we will guide you each time.
* Crocodile and alligator leather belts are restricted by the Washington Convention (CITES), so they are not eligible for overseas shipping.

We offer international shipping.
Please note that some items are not eligible for this service.

If you wish to use this service, please contact us by clicking the "Contact Us" button and let us know that you wish to have your order shipped overseas.
Our representative will contact you by e-mail.

Customs, shipping, and insurance fees are borne by the customer .
The price of international shipping will vary depending on the destination and the items, so we will let you know each time.
*Crocodile and alligator leather belts are restricted by the Washington Convention (CITES) and are not eligible for international shipping.

Please make an inquiry from the desired product page and let us know that you would like overseas shipping and the destination country.
Please contact us from the product page of your choice and let us know if you wish to ship overseas and the country of which you wish to send the product.

Please contact us from the red circle part. Email on the left and LINE on the right.
Please see the red circle to contact us. The left side is for inquiries by e-mail, and the right side is for inquiries by line.

Our staff will contact you by e-mail during business hours to inform you about whether the product is compatible with overseas shipping, shipping costs, insurance fees, etc.

If there is no problem with the contents there, we will guide you to the transfer destination.
*The transfer fee will be borne by the customer.

• It may take time to confirm payment.
• It will be shipped after confirmation of payment, but due to the procedure, it may take about a week to ship. Please note that we cannot accept the desired delivery date.

Our staff will contact you by e-mail during business hours to check if the item is compatible with international shipping, and inform you of shipping and insurance fees.

If everything is clear, we will inform you of the bank transfer info, and we will ship the product after confirming receipt of payment.
*Transfer fee borne by the customer.

• Please allow some time to confirm receipt of payment.
  
• Please allow up to one week to ship your order after confirmation of receipt of payment.
  

• Could you send me the accessories as well?
  Can I send accessories together?
• Some items cannot be shipped due to the size of the box. When we receive your inquiry, we will let you know again if the accessories can be sent together.
  Depending on the size of the box, some items may not be shipped together. We will let you know if the accessories can be sent together with the package when we receive your inquiry.
• What about consumption tax?
  What about the consumption tax?
• The price is excluding Japanese consumption tax. Customs duties are the responsibility of the customer.
  We will inform you of the price without the consumption tax .
  
• Please tell me the total amount of payment.
  What is the total amount of payment?
• The amount varies depending on the product and shipping destination, so please contact us using the inquiry button on the product page.
  The amount varies depending on the product and shipping destination. Please contact us by clicking the "Inquiry" button on the product page.
• What about transfer fees?
  What about bank transfer fees?
• The transfer fee will be borne by the customer. The amount varies depending on the amount and your financial institution, so please contact your bank for details.
  Bank transfer fees are borne by the customer. The amount will vary depending on the amount and your financial institution, so please contact your bank for details.
• Is there a maximum amount for overseas shipping?
  Is there a maximum amount for international shipments?
• We can handle up to US$50,000/box. Please note that the maximum amount may change depending on the country you wish to ship to and the exchange rate fluctuation.
  We can ship up to US$50,000/box. Please note that the maximum amount may change depending on the country you wish to ship to and exchange rate fluctuations.
• What is the shipping insurance?
  What kind of shipping insurance is provided?
• Insurance by Parcel Pro applies. The main object is damage or loss of packages during shipping.
  Customers using overseas mail order are not covered by our original warranty.
  When using insurance for initial defects, all packing materials used at the time of delivery are required.
  Please note that if you throw away the cardboard, etc., it will not be covered by insurance, and the repair fee will be borne by the customer.
  Also, insurance coverage may not always be possible.
  Please note that if our company and FedEx do not recognize the fault, we will not be able to pay the repair fee.
  Parcel Pro insurance is applied. The main coverage is for damage or loss of the package during shipping.
  Customers shopping overseas are not covered by our original warranty.
  If you wish to use insurance for initial defects, all packing materials used during shipping are required.
  Please note that if you throw away the cardboard, etc., it will not be covered by insurance and you will be responsible for the repair cost.
  Please also note that insurance coverage may not always apply.
  We will not be able to pay for the repair if the fault is not recognized by either MOON PHASE or FedEx.
  
• where is the shipping company?
  Who is the shipping carrier?
• In principle, it will be shipped by FedEx. Please note that the delivery company will be selected at our convenience.
  We ship via FedEx. Please note that the shipping carrier will be selected at our discretion.
• Can I return the product?
  Can I return my order?
• In principle, returned goods are not possible unless the product is defective. please note that.
  We do not accept returns unless the product is defective.